Shipping policy

Thank you for shopping with Natty Feet. This Shipping Policy explains how orders are processed and delivered when you place an order on https://nattyfeet.com/.

1. Order Processing

  • All orders are processed after successful payment confirmation.
  • Orders for customised or made-to-order products require additional processing time.
  • Order processing times may vary depending on the product type, order volume, and product availability.

2. Shipping Locations

  • We currently ship across India.
  • For bulk or special orders, shipping timelines may vary depending on the quantity and delivery location.

3. Estimated Delivery Time

  • Standard delivery timelines are typically 5–10 business days from the date of order confirmation.
  • Delivery times may vary due to location, courier partner delays, weather conditions, festivals, or other unforeseen circumstances.
  • Please note that delivery timelines are estimates and are not guaranteed.

4. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
  • Any additional charges for bulk or special deliveries will be communicated in advance.

5. Order Tracking

  • Once your order is shipped, tracking details may be shared via email or WhatsApp (where applicable).
  • Customers are responsible for tracking their shipments using the provided tracking details.

6. Delivery Issues

Natty Feet is not responsible for:

  • Delays caused by courier partners.
  • Incorrect or incomplete shipping details provided by the customer.
  • Failed deliveries due to recipient unavailability.

In such cases, any re-shipping charges (if applicable) will be borne by the customer.

7. Damaged or Missing Items

If you receive a damaged package or find any items missing:

  • Notify us within 24 hours of delivery.
  • Share clear photos/videos of the package and items along with your order number.

After verification, we may offer a replacement or store credit, at our discretion. Refunds will not be issued for such cases.

8. Address Changes

Shipping address changes are not permitted after order confirmation.

Please ensure all delivery details are accurate before placing your order.

9. Contact Us

For any shipping-related questions or assistance, please contact us:

📧 Email: nattyfeet18@gmail.com
📞 Phone: +91 98784 46999
🌐 Website: https://nattyfeet.com/